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Normally, we wouldn't publicly place a response TO or ABOUT a "less than satisfied" customer on the internet, but then again, we haven't really ever had an unsatisfied customer. However, some people just should not own horses because when those few people do (and they have an unfortunate event occur) they like to blame every one except for their lack of knowledge for their horse's behavior. Those people like to post blogs and web pages about their mishap in an attempt to "get even" or alter business. So, with that being said, I have made a response to clear up any confusion or concern about what is posted online:
In response to a slanderous and seemingly ill-willed publication recently placed on e internet about Richards Stables:Dear Mr. Wentzel, past, present and future customers: as many of us horse lovers and owners may very well know, no matter how broke, how gentle or how old, the horse is a domesticated animal which has a very strong rooted instinct to be flight or die (basically flee in order to survive). That is the way God intended for horses to react to predators.Over the years, I am sure you have heard of news mediareport on cougar attacks, bear attacks and even domesticated dog attacks, but can anyone ever recall reporting of horse attacks? Absolutely not, because horses are instinctually flight or die, most of them do not attack. I say most because in the wild, or even in domestication, a stallion may attack (if provoked). However, the GELDING spoke of in the malicious internet publication was just that, a gelding. He was a gelding that several pople had rode while he was at my place. He was a gelding that I rode bridal less outside of any round pen or arena protection. He was a gelding that had never been in a show ring and I took him to a show just for fun - he was perfect. He was a gelding that was aquired because his owner passed away - not because he was a rescue or had behavioral issues as stated. I don't try to play horse whisperer and transform horses with previous behavioral issues - that's not what makes long term successful partnerships between horse and human. I start colts, I trail train and I sell gaited horses - but only the ones I pick and not from an auction barn. Our passion for what we do extends far beyond a local auction barn or a quick fix horse to sell. And I guess Buck was right when he said "It's not horse problems, it's people problems" And it is. So, Mr. Wentzel, the advertisement of my gelding was correct - he was a nice horse for any level of rider. But I guess you were't riding him when you got "attacked" now were you? Too bad equine now didn't have a button for no idiots allowed to own this type of horse. And God only knows what happened, really, because you were knocked out and no one was around (while in the pasture, while trying to put boots on the horse - is the story you told my husband). For all I know Mr. Wentzel, you could have came down with buyers remorse for spending $3,000 on a horse that was actually 100% perfect....remember, I let you ride him and handle him on two seperate occasions, each for approximately 2 hours. So, the next time you would like to slander me as a horse trader, go right ahead, I have enough testimonials from the last 4 years to make you look crazy for even trying to fabricate a malicious and ill willed internet publication.....Get your facts straight, learn how to be around horses and remember....it's not horse problems...it's people problems!! I LOVED that horse.
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